Responsible Gaming

Gambling Should Be Entertainment

At ISCC Manchester, we're committed to promoting responsible gambling. Betting with Paddy Power should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. While we want you to enjoy our services, your wellbeing and safety are our top priorities.

If you're unsure whether your gambling is healthy, this page contains information and resources to help you.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and verify the age of all our customers. If you are under 18, please do not attempt to use our betting services.

If you are concerned about a young person's gambling, contact the organisations listed below for support and advice.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses: Continuing to gamble to try to win back money you've lost
• Hiding gambling: Keeping your gambling secret from family, friends, or partners
• Loss of control: Finding it difficult to stick to spending limits or stop gambling
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Borrowing to gamble: Taking out loans or using credit to fund your gambling
• Increasing stakes: Needing to bet more money to get the same excitement
• Mood changes: Feeling irritable or anxious when not gambling
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other emotional problems
• Relationship problems: Arguments with loved ones about your gambling
• Financial difficulties: Unable to pay bills or facing debts due to gambling

Self-Help Tools

Paddy Power provides tools to help you manage your gambling responsibly. These include:

• Deposit Limits: Set a maximum amount you can deposit within a given time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a specific period
• Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
• Time-Outs: Take a break from gambling for a set period (from a few hours to several weeks)
• Self-Exclusion: Exclude yourself from Paddy Power and affiliated betting operators for a period of your choosing

To access these tools, log into your account or contact our customer support team. These features are designed to help you maintain control of your gambling habits.

Support Organisations

If you're struggling with problem gambling, confidential help is available. The following organisations provide free support and advice:

United Kingdom

• GamCare
  Free counselling and support for problem gamblers and their families
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop
  National self-exclusion scheme for online gambling operators
  www.gamstop.co.uk
  Allows you to self-exclude from all GamStop-licensed operators
• Gamblers Anonymous
  Peer support meetings for those with gambling problems
  Phone: 0330 094 0322
• National Problem Gambling Clinic
  NHS-funded treatment and assessment
  Phone: 0203 757 6541

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling
  Phone: 0800 1372700 (free, confidential)

If You Need Help

If you believe you or someone you know has a gambling problem, please reach out for help today. There is no shame in seeking support. Problem gambling is treatable, and many people recover with the right assistance.

You can:

• Contact one of the organisations listed above
• Speak to your GP or local healthcare provider
• Use our self-exclusion tools immediately
• Reach out to a trusted friend or family member

Remember: gambling should be fun and entertaining. If it's causing you distress, it's time to get help.