Privacy Policy Privacy Policy Privacy Policy Privacy Policy Privacy Policy Privacy Policy Privacy Policy
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Indian Seniors Citizens Centre (ISCC) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits Our Site and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please Read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is strongly requested.
Your continued use of this website will be taken to mean that you give your consent.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account”
means an account required to access and/or use certain areas and features of Our Site;
“Cookie”
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended
Information About US
The Manchester Indian Senior Citizen Centre is a Registered Charity, we are regulated by The Charities Commission.
Our Registered address is:
16/18 Whalley Road, Whalley Range, Manchester, M16-8AB
Email address iscc@talk21.com.
Telephone number: 01612320999.
We are associated with a number of similar organizations.
Further information can be provided on request.
Our Data Protection Officer is Suresh Patel
Email address iscc@talk21.com.
Telephone number: 01612320999.
Postal address: 16/18 Whalley Road, Whalley Range, Manchester, M16-8AB
Our Website is owned by us (Indian senior Citizen Centre) and operated on our behalf by Blue Whale Media Limited.
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site.
What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular, by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
The right to access the personal data we hold about you. Part 13 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact [us using the details in Part 15 to find out more.
The right to be forgotten, i.e. The right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first, using the details in Part 15.
What Data Do We Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy <<insert link>>. We do not collect any ‘special or ‘sensitive’ personal data, or personal data relating to children, or, except where duties indicate a requirement to do so, anything relating to criminal convictions and/or offences eg: safeguarding issues.
Data Collected
How we Collect the Data
Identity Information including:
Details you provide on your Membership Application Form plus any information necessary for the performance or provision of our services
Data will be collected from Membership Application Form and any other information you provide which is necessary for the performance or provision of our services
Contact information including address, email address, telephone number etc.
Data will be collected from Membership Application Form and any other information you provide which is necessary for the performance or provision of our services
Payment information including card details, bank account numbers.
Data will be collected from Membership Application Form and any other information you provide which is necessary for the performance or provision of our services
Profile information including preferences, interests, login details, purchase history.
Data will be collected from Membership Application Form and any other information you provide which is necessary for the performance or provision of our services
Technical information including IP address, browser type and version, operating system.
Data will be collected from Membership Application Form and any other information you provide which is necessary for the performance or provision of our services
Technical information including:
Url
ReferringPage
PageTitle
DocumentSize
ScreenResolution
ScreenColors
ClientSize
ViewportSize
FlashVersion
Encoding
JSONAvailable
JavaEnabled
Language
UserAgent
Timezone/LocalTime
PerformanceData
SignalUserLeaving
HistoryLength
IsTopSiteForUser
NameOfPage (JS)
IsFrame
IsEmbedded
ScriptTags
Cookies (JS)
Google Cookies
IP address (anonymised)
Browser
Browser Version
Operating System
Device Type
Referer
X-Forwarded-For (Proxy)
Via Google Analytics
How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Registering you as a member
See membership form
Providing our services
Maintaining and managing your Membership Details.
See membership form
Providing our services
Providing and managing your access to the Centre and any associated activities.
See membership form
Providing our services
Personalising and tailoring your experience through the Centre.
See membership form
Providing our services
Administering Our website.
See membership form
Providing our services
Administering and paying for our services
See membership form
Providing our services
Supplying our services to you.
See membership form
Providing our services
Managing payments for our services
See membership form
Providing our services
Personalising and tailoring our services for you.
See membership form
Providing our services
Communicating with you.
See membership form
Providing our services
Supplying you with information by email AND/OR post that you have opted-in-to (you may opt-out at any time by advising the committee in writing)
See membership form
Providing our services
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post, with information, news, offers and invitations on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended), and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third Parties, for example, other Organisations similar to ISCC whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We may use the following automated systems for carrying out certain kinds of decision-making. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.
The following automated decision-making method(s) may be used:
Use of spreadsheets for calculating and storing financial and administrative information eg: membership fees
The following automated profiling may take place:
Use of spreadsheets for aggregating information needed to inform the planning of service provision and future service development and staff/volunteer training
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Type of Data
How Long We Keep It
Identity Information including e.g. name, title, date of birth, gender>>.]
As long as you remain a member, and for up to three years after you cease being a member
e.g. home address, email address, telephone number etc.
As long as you remain a member, and for up to three years after you cease being a member
As long as you remain a member, and for up to three years after you cease being a member
Payment information e.g. card details, bank account numbers.
As long as you remain a member, and for up to three years after you cease being a member
Profile information e.g. preferences and interests, username and password, purchase history.
As long as you remain a member, and for up to three years after you cease being a member
Technical information including:
Url
ReferringPage
PageTitle
DocumentSize
ScreenResolution
ScreenColors
ClientSize
ViewportSize
FlashVersion
Encoding
JSONAvailable
JavaEnabled
Language
UserAgent
Timezone/LocalTime
PerformanceData
SignalUserLeaving
HistoryLength
IsTopSiteForUser
NameOfPage (JS)
IsFrame
IsEmbedded
ScriptTags
Cookies (JS)
Google Cookies
IP address (anonymised)
Browser
Browser Version
Operating System
Device Type
Referer
X-Forwarded-For (Proxy)
26 months
How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
We ensure that your personal data is protected under binding rules which are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.
We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
In the event of a breach occurring, it will be investigated by the Management Committee or a suitable independent person who will report to the committee and appropriate action will be taken.
Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions(s).
If we join with a similar organisation to partake in a joint exercise/enterprise and the personal data is necessary to ensure the safe and adequate provision of any service(s). That organisation may use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, for example, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Recipient
Activity Carried Out
Sector
Location
Associate Organisations
Eg: exchange visits,
external visits
Voluntary and not for profit sector(s)
United Kingdom
Other similar but not Associated Organisations
Eg: exchange visits,
external visits
Voluntary and not for profit sector(s)
United Kingdom
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails at the point of providing your details and by managing your Account.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Can I Withhold Information?
You may access certain areas of Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy.
How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
How Do We Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a ‘pop-up’ requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
Name of Cookie
Purpose
Strictly Necessary
TawkConnectionTime
This cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service.
yes
<<insert file name>>
<<insert description>>
<<yes / no>>
<<insert file name>>
<<insert description>>
<<yes / no>>
<<insert file name>>
<<insert description>>
<<yes / no>>
<<insert file name>>
<<insert description>>
<<yes / no>>
and the following third-party Cookies may be placed on your computer or device:
Name of Cookie
Provider
Purpose
ss
va.tawk.to
This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function.
<<insert file name>>
<<Insert Name of Provider>>
<<insert description>>
<<insert file name>>
<<Insert Name of Provider>>
<<insert description>>
<<insert file name>>
<<Insert Name of Provider>>
<<insert description>>
<<insert file name>>
<<Insert Name of Provider>>
<<insert description>>
Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.
The analytics service(s) used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie
First / Third Party
Provider
Purpose
_ga
first
Google Analytics
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid
first
Google Analytics
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
_gat_gtag_(property-id)
first
Google Analytics
This cookie is set by Google and is used to distinguish users.
<<insert file name>>
<<first / third>>
<<insert name>>
<<insert description>>
<<insert file name>>
<<first / third>>
<<insert name>>
<<insert description>>
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Suresh Patel
Email address iscc@talk21.com.
Telephone number: 01612320999.
Postal address: 16/18 Whalley Road, Whalley Range, Manchester, M16-8AB
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our administration in a way that affects personal data protection.
Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on <<insert date>>.
9.30 TO 4.30 Monday Wednesday/ Thursday
Our centre co-ordinator: Sravan Kumar or Admin: Bhartiben
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |